Change Order
A modification to the original scope of work — usually means more money and time.
Change orders happen when work deviates from the original SOW. Found knob-and-tube wiring behind the drywall? That's a change order. Decided to upgrade from laminate to hardwood mid-project? Change order. Each one should be documented in writing with the cost impact before the work begins. Undocumented change orders are the #1 source of contractor disputes.
Require written change orders for any addition over $500. Track them in Kaison under the property's Rehab tab so your retrospective captures what actually happened vs what was planned.
Scope of Work (SOW)
The detailed list of all renovation tasks, materials, and costs for a project.
Contingency Budget
Extra budget reserved for unexpected costs — typically 10-20% of rehab total.
Dispatch Score
Kaison's contractor quality metric based on job history, budget adherence, and timeliness.
Educational content only. Consult a CPA or attorney for advice specific to your situation.